전체채용공고
Job Description
채용제목
글로벌 TOP 에스테틱장비 기업 Field Service Engineer (4~6년) (
지원마감
)
회사소개
글로벌 Top 에스테틱장비 기업
업무내용
자격요건
[담당업무]
- Serve customers by installing, maintaining / upgrading systems and increases customers’ satisfaction level
- Serve existing accounts by conducting tests before/after installation; receiving technical inquiry from users; prioritizing work orders; planning daily travel schedule; investigating complaints; resolving problems
- Provide technical support to users by identifying problems; researching and answering questions; troubleshooting technical problems; guiding users through corrective steps and repairing devices
- Establish service by studying system requirements; ordering/managing components and parts; completing installation; performing acceptance tests
- Maintain rapport with customers by examining complaints; identifying solutions; suggesting proved methods and techniques; recommending systems trade-in/upgrade to latest model
- Provide service training to users on system maintenance and emphasize the importance of using authorized products
- Maintain customer confidence by keeping service information confidential Introduce/sell extended warranty program to users and provide regular preventive maintenance service
[자격요건]
- 3 years’ prior working experience in field technical service
- Experience in a Multinational company, Healthcare preferred
[전형절차]
- 서류 및 면접
[제출서류]
- 국문+영문 이력서, 경력 중심의 자기소개서 (Word 파일)
- 이메일 접수시 제목에 'Field Service Engineer -이희경 상무 앞' 반드시 명시
- 이메일 : associate@dreamhr.com
직급/직책
대리
담당자
담당컨설턴트: 이희경 상무
연락처: 02-508-4776